fbpx

Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

Each vendor decides what shipping method they will have available.

How Long Will it Take To Get My Order?

Each vendor has their own processing and shipping time frames for their store. At checkout, you will see the shipping time frame for each product. Should you run into any issues that do not align with the shop’s shipping policy, please send an email to support@melainmarkets.com. 

How Do I Track My Order?

Once you place an order on the website, you should receive an email with your order details. You can also track your order by visiting the “Track My Order” Page, or reaching out to the vendor for an update on your order status. 

Do I Need An Account To Place Order?

No, you don’t need an account to place an order. It is recommended that you sign up that you are always able to see your order history and reach out to the vendor directly if you have any questions or concerns. 

What Shipping Methods Are Available?

Each vendor decides what shipping method they will have available.

How Long Will it Take To Get My Order?

Each vendor has their own processing and shipping time frames for their store. At checkout, you will see the shipping time frame for each product. Should you run into any issues that do not align with the shop’s shipping policy, please send an email to support@melainmarkets.com

How Do I Track My Order?

Once you place an order on the website, you should receive an email with your order details. You can also track your order by visiting the “Track My Order” Page, or reaching out to the vendor for an update on your order status.

How Should I to Contact if I Have Any Questions/Concerns?

You can log into your account, and click on your orders dashboard, and there you will find a “Contact Us” where you can send the vendor a message. 

Do I Need an Account to Place an Order?

No, you don’t need an account to place an order. It is recommended that you sign up that you are always able to see your order history and reach out to the vendor directly if you have any questions or concerns.